Desired Skills and Experience
- Develop user stories and use cases, work flow diagrams, and other artifacts.
- Manage and document requirements in appropriate tools.
- Assist in user support and training, including creating user guides and system documentation.
- Analyze the business processes, procedures, organization structure, etc. in order to identify problems and determine solutions.
- Solve operational and business process problems and refine the business model.
- Gather business requirements from identified project stakeholders identifying potential solutions to the problems posed by the business needs and requirements.
- Translate the business requirements into functional requirements.
- Create functional specifications for new systems which solve the given business problems.
- Present solutions to business stakeholders and facilitate the iterative refinement of the system requirements.
- Work with the Project team to make sure the functional specifications are unambiguous.
- Create test scenarios to verify the system.
- Help scope projects and write use cases and system/technical specifications.
- Document solutions, create documents and diagrams of the new system which specify system-user interactions, describing how data should flow through the system, and list the logical operations the new system must perform.
- BA/BS degree in Information Systems or Computer Science or related field; or equivalent post high school education and/or work related experience.
- 1-2 years of experience with Information Systems BA work.
- 1-2 years of experience using an ERP\CRM solution.
- Excellent written and verbal communication skills.
- Excellent time-management and organizational skills.
- Ability to change tasks as needed to meet business priorities.
- General knowledge of software development process and life cycle.
- Experience with managing projects that develop, enhance, and support enterprise systems.
- Experience with Project Management tools, including Jira and Confluence.
- Ability to work in a fast-paced environment with minimal supervision and major responsibility.
- Ability to work well independently and on a team.
- Intermediate experience with MS SQL Server.