Openwave Messaging has now joined the Synchronoss Technologies family!

The Synchronoss Site Reliability Engineer III is primarily responsible for maintaining a highly technical and professional relationship with corporate clients during all phases of the service lifecycle. From build-out, deployment, to ongoing client support. They will also create, and maintain, all documentation needed to assure a high level of support.

Critical Skills

  • At least 3 years of working with n-tier SOA applications in Java or Python in an enterprise IT, service provider, or telco environment.
  • In this position mesos, marathon and docker experience are highly sought after. The position will be working on delivering a service on a mesos-based platform.

  • Hands on experience including, but not limited to:

  • Excellent ability to script in python and shell. Perl or Ruby are also beneficial.
  • A high level of knowledge of Java, Java based APIs, Apache Tomcat, J2EE
  • Experience in monitoring, reporting and alerting using industry leading tools (Logicmonitor, Zabbix, Nagios, Keynote, Argent, etc.). Splunk also beneficial.
  • Familiarity with maintaining long-lived APIs (XML,JSON)
  • Experience in any of chef, puppet, ansible or cfengine.
  • AWS experience using EC2, RDS and ELB.
  • Experience with Hadoop, Cassandra, and zookeeper.
  • Linux system administration experience.
  • Strong application process flow and problem solving techniques.
  • Understanding of software configuration management and release management
  • High levels of software engineering literacy and communication skills
  • Friendly and professional manner working with customers
  • Ability and desire to work in a team environment.
  • Experience working with ticketing systems.
  • Experience creating and maintaining excellent technical documentation for internal and customer consumption.

Desired Skills

  • Experience of delivering software services in a cloud environment
  • Experience of continuous delivery process and practice
  • Experience of working in an agile (Scrum) environment.
  • Strong networking knowledge at layer 2, 3, loadbalancing, firewalls etc.
  • Knowledge of Web 2.0 software infrastructure (to include internet scale platforms)
  • Delivering applications using Oracle, MySQL and NoSQL technologies
  • Experience diagnosing complex API issues through packet capture analysis (Wireshark, tcpdump).

Education Or Equivalent Experience

  • Bachelor’s degree or equivalent education in related fields
  • Certificates of training in associated fields/equipment.

Position Type

  • This position will require an element of on-call in a rotation.

Desired Skills and Experience

See application page for details