5thColumn’s Service Delivery Infrastructure Engineering (sDIE) is based on Google’s concept that you treat operations as if it’s a software problem. Our mission is to progress, protect, and provide for the software and systems behind all of 5thColumn’s public services with an ever-watchful eye on their availability, latency, performance, and capacity.  This includes Production, Development, Test, Lab, and product environments for:

  • 5Drive
  • StackBOSS™
  • Interrogated™ Networks
  • ShadowBox™
  • Shaded IT™   Like traditional operations groups, we keep important, revenue-critical systems up and running despite hurricanes, bandwidth outages, and configuration problems . Unlike traditional operations groups, we also have full access to and authority to fix, extend, and scale the code to keep it working and harden it against all the vagaries of the Internet. We hire people from both systems and software backgrounds. Strong candidates will have experience with both.

Within our Cloud / DataCenter Services & Operations,  our engineers will typically balance between the fine-grained detail of disk driver I/O scheduling to the big picture of site specific service capacity, across a range of systems and a user population measured in millions.  We drive reliability and performance across massive scale by mastering the full depth of the stack. We literally do learn something new every day * usually surprising things * that have the potential to transform the lives of employees, partners, and customers alike.   As a Systems Engineer on the (sDIE) team, you will work on large-scale system design and troubleshooting, and be fluent in systems programming and/or automation. You will have a desire to tackle the complex problems of scale which are unique to 5thColumn. Familiarity with running production environments at scale is preferred in this job along with an in-depth understanding of Unix / Linux / BSD systems internals, and networking.   Responsibilities

  • Design, write, build and deliver solutions to improve the availability, scalability, latency, and efficiency of 5thColumn services.
  • Solve problems relating to mission critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions.
  • Influence and create new designs, architectures, standards and methods for large-scale distributed systems.
  • Engage in service capacity planning and demand forecasting, software performance analysis and system tuning.
  • Conduct periodic on call duties using a follow-the-sun model.  

Desired Skills and Experience

See application page for details