** Please submit resume with position inquiry **

 

The Synchronoss Site Reliability Engineer is primarily responsible for maintaining a highly technical and professional relationship with corporate clients during all phases of the service lifecycle. From build-out, deployment, to ongoing client support. They will also create, and maintain, all documentation needed to assure a high level of support.   Critical Skills:

  • At least 3 years of working with n-tier SOA applications in Java or Python in an enterprise IT, service provider, or telco environment.  

  • In this position mesos, marathon and docker experience are highly sought after. The position will be working on delivering a service on a mesos-based platform.

  • Hands on experience including, but not limited to:  

  • Excellent ability to script in python and shell. Perl or Ruby are also beneficial.

  • A high level of knowledge of Java, Java based APIs, Apache Tomcat, J2EE

  • Experience in monitoring, reporting and alerting using industry leading tools (Logicmonitor, Zabbix, Nagios, Keynote, Argent, etc.). Splunk also beneficial.

  • Familiarity with maintaining long-lived APIs (XML,JSON)

  • Experience in any of chef, puppet, ansible or cfengine.

  • AWS experience using EC2, RDS and ELB.

  • Experience with Hadoop, Cassandra, and zookeeper.

  • Linux system administration experience.

  • Strong application process flow and problem solving techniques.

  • Understanding of software configuration management and release management

  • High levels of software engineering literacy and communication skills

  • Friendly and professional manner working with customers

  • Ability and desire to work in a team environment.

  • Experience working with ticketing systems.

  • Experience creating and maintaining excellent technical documentation for internal and customer consumption.   Desired Skills:

  • Experience of delivering software services in a cloud environment

  • Experience of continuous delivery process and practice

  • Experience of working in an agile (Scrum) environment.

  • Strong networking knowledge at layer 2, 3, loadbalancing, firewalls etc.

  • Knowledge of Web 2.0 software infrastructure (to include internet scale platforms)

  • Delivering applications using Oracle, MySQL and NoSQL technologies

  • Experience diagnosing complex API issues through packet capture analysis (Wireshark, tcpdump).   Education or Equivalent Experience:

  • Bachelor’s degree or equivalent education in related fields

  • Certificates of training in associated fields/equipment.   Position Type:

  • This position will require an element of on-call in a rotation.  We aren’t your average infrastructure team, that’s why we’re looking for you to be somebody likes standing out with us. We are fast paced, collaborative and always trying to find ways to help our customers feel like super stars. If this sounds like you, we’d love to hear from you.                  

Desired Skills and Experience

See application page for details