Site Reliability Engineers (SRE) at ID.me fill the mission-critical role of ensuring that our complex systems are healthy, monitored, automated, and designed to scale. You will use your background as an operations generalist to work closely with our engineering team from the early stages of design all the way through identifying and resolving production issues. The ideal candidate will be passionate about an operations role that involves deep knowledge of both the application and the product, and he/she will also believe that automation is a key component to operating large-scale systems.

Responsibilities

  • Serve as a primary point person responsible for the overall health, performance, and capacity of one or more of our Internet-facing services
  • Administration of complex custom applications on UNIX/Linux, Ruby on Rails and Postgres
  • Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth
  • Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale UNIX/Linux environment
  • Work closely with development teams to ensure that platforms are designed with “operability” in mind
  • Function well in a fast-paced, rapidly-changing environment
  • Participate in a 24x7 rotation for second-tier escalations

Qualifications

  • Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other SREs, application developers, etc.
  • UNIX/Linux systems knowledge/administration background
  • Trouble-shooting skills that span systems, network (TCP/IP), and code
  • Solid experience using configuration management frameworks (e.g. Chef, Puppet)
  • Firm grasp of at least one modern programming language (Ruby, Perl, Python) beyond basic scripting

  • Knowledge of the following and related topics:

  • Data structures, relational and non-relational databases
  • Linux internals, filesystems
  • Networking
  • Web/application servers such as Apache and Nginx
  • Centralized logging and related topics
  • Experience running NMS (Nagios, Zabbix, Zenoss, Hyperic or similar)
  • Experience administering continuous deployment infrastructure

Perks

  • Competitive salary and equity package
  • Relocation offered
  • Health insurance
  • Top of the line hardware
  • Conference attendance and training

About Us

ID.me’s mission is to make the world a more trusted place by facilitating efficient and trusted interactions between people and organizations. We provide a digital wallet that works like PayPal in order to enable eligible consumers to produce verified digital ID cards e.g. Military, Student, Teacher, Membership, etc. as well as government issued ID cards via a Single Sign On that is integrated directly into partner sites and apps so eligible customers may gain access to exclusive promotions. The NFL, MLB Advanced Media, Under Armour, Overstock.com, Coca-Cola, Hershey’s, represent just a few of the 400+ brands that use our technology. Additionally, the federal government awarded ID.me a multimillion dollar contract to provide a single login for citizens that will be accepted across all government websites for high assurance use cases.

ID.me Has Won Multiple Awards, Including

  • Recognized as one of Entrepreneur Magazine’s 100 Brilliant Companies of 2014
  • Audience Choice Award at Privacy Identity Innovation 2014
  • Voted DC Tech’s Most Disruptive Company of 2014 according to Tech.co
  • Finalist for Wall Street Journal Startup of the Year 2013
  • Named the Most Veteran Friendly Small Business in America 2013 by the US Chamber of Commerce ​We like to keep it loose in the office. While wearing pants is encouraged (legal constraints), there are very few rules in our company. We look for nice, accountable, mission-driven people who work hard, learn fast, and don’t mind taking risks
    • even if that means failing sometimes. We want fun and friendly co-workers who are committed to winning because that’s our culture.

Desired Skills and Experience

See application page for details