Concur, a part of SAP, imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. Founded in 1993, Concur services are used by 30,000 clients representing 27 million users in more than 150 countries.Your career at Concur is what you make of it. You can forge your own path, work in different offices, switch business units or solve a problem that no one has before. We’re inspired by change and by each other, which is a major contributing factor to how we have retained the innovative culture that has created a market leading team of 4,800 colleagues.The Site Reliability Engineer’s main responsibility is to ensure site reliability, resiliency and performance. Aside from engineering new tools and automation, the Site Reliability Engineer is also responsible for facilitation of communication, collaboration and integration between hosting operations and software development. Position Requirements In the first 12 months you will: * Promote the DevOps culture across the organization * Be the champion of site resiliency, reliability, and robustness with an emphasis on improving the process, reporting and resolution of performance issues * Develop and enhance tools, reports and dashboards that help us build better insight into the performance of our applications * Master various application and infrastructure monitoring tools * Drive team level initiatives for continuous technical and functional improvement * Provide technical input on architecture, design, and implementation changes * Conduct performance evaluations of new technology upgrades and critical software/ hardware changes * Be part of decision making in adopting new monitoring tools * Work with customers on site performance analysis and improvement relative to their configurationIn order to accomplish this you will need: * Experience with infrastructure monitoring tools and DevOps process * Strong programming skills and demonstrated ability to apply these skills * Excellent communication and documentation skills * Critical thinking and problem solving * Comfort with collaboration and open communication across teams * Ability to drive changeWhat do you need to bring?: * Strong understanding of programming language(s) such as node.js, java, python * Bachelor’s degree in Computer Science or related software engineering discipline – preferred, or equivalent number of years in practice. * 7+ years of experience in software development, hosting operations or QA field * Following experience is a plus: * Continuous integration tools (such as Jenkins, Travis-CI, Go) * Infrastructure provisioning tools (such as Chef, Puppet, Automic, Ansible) * VMware virtualization * Monitoring tools such as Extrahop, Application Dynamics, BMC software * Big Data * Splunk, ELK (Elasticsearch, Logstash, Kibana) * Experience administering application servers, servlet containers, and web servers (WebSphere, Apache Tomcat, Microsoft IIS, etc.) * Windows and Linux operating systems administration and tuning experience * Understanding of test automation principles and automation framework design is a plusValue Competencies: * Displays passion for & responsibility to the customer * Hires, develops & rewards great people * Displays leadership through innovation in everything you do * Displays a passion for what you do and a drive to improve * Displays a relentless commitment to win * Displays personal & corporate integrityEEO:Concur is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, protected veteran status, disability status, or any other characteristics protected by federal, state or local law. We are committed to hiring and valuing a global diverse work team.Concur is a dynamic, growing and fast-paced organization. As such, successful employees are able to work in a fast-paced environment, managing multiple priorities often times under tight deadlines. This typically requires working a 40+ hour work week to accomplish performance objectives. With that, Concur offers flexibility as to the specific working hours that may be required or available depending on your role.Concur is a SaaS company. Employees must be technically savvy with the ability to use the computer/keyboard and telephone to conduct business. The ability to creatively problem solve to our core value of ‘Leadership through innovation in everything we do’. Many positions within Concur are customer facing so written, verbal and interpersonal communications skills are required for a majority of opportunities with Concur.Confidentiality and our core value ‘Personal and corporate integrity’ are critical components being that Concur is a publicly traded company and working towards building a great, enduring company.E-Verify:Concur participates in E-Verify to confirm work authorization.IND123 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Desired Skills and Experience

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