Desired Skills and Experience

  • Drive infrastructure technology plans, specifications and implementations that result in a highly available server, workstation, storage and network infrastructure based on simplicity, resiliency and manageability.
  • Provide technical expertise to development teams on integration/configuration of load balancers, encryption, application security, middleware and web servers.
  • Determine present and future system capability needs and ensure systems are capable of handling anticipated current and future volume.
  • Work with the development and operations team to enhance and maintain a 24x7 systems operations capability.
  • Perform root cause analysis for service interruption recovery and create preventative measures.
  • Provide technical leadership to appropriate personnel on system administration and engineering activities.
  • Work with the team to manage the processing of incoming support requests ensuring effective and timely resolution of issues. Coordinate with other departments to ensure problems are satisfactorily resolved.
  • Track and report progress against established milestones, metrics, and deliverables. Anticipate and address preventable issues that could impede progress. Adjust plans and schedules as necessary to meet changing business requirements.
  • Participate in budgetary planning by assessing Audible’s requirements, outlining anticipated expenditures to support the business needs of the company
  • Free catered lunch daily, breakfast on Mondays, all the snacks you can eat and Happy Hour on a Friday
  • Free onsite gym and 25% fitness reimbursement
  • Ruthless ping-pong tournaments and seasonal sports clubs - volleyball, basketball, soccer, etc.
  • Endless company sponsored events
  • Transit reimbursement, paid parking and shuttle service
  • Tuition assistance
  • Annual Amazon discount
  • Access to Amazon Web Services and much more…
  • Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics; or relevant work experience
  • Demonstrated proficiency in these areas: Systems administration in Linux/Unix (Ubuntu, CentOS, RedHat, Solaris, etc)
  • Expertise with Linux system administration in a virtual environment
  • Proficiency with UNIX Shell scripting (bash and zsh are preferred). Python, Ruby, and Java are considered a plus.
  • In-depth knowledge of Linux system and expert understanding of data communication protocols focusing on TCP/IP.
  • Experience analyzing, troubleshooting, and providing solutions for technical issues
  • Experience managing full application stacks from the OS up through custom applications
  • Excellent oral and written communication skills.
  • Comfortable in an ambiguous, ever changing environment.
  • Passionate about customers and new technology
  • Strong customer focus
  • Extensive experience in the installation, upgrade, configuration, security, performance tuning, capacity planning and backup/recovery of Linux operating systems and hardware.
  • Solid experience in infrastructure virtualization, particularly with Amazon Web Services
  • Knowledge of industry best practices and strategies related to IT security, server engineering and administration, monitoring, storage, backup and high availability is required.
  • Sharp analytical abilities and proven problem solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems.
  • Strong ability to plan projects, multi-task and handle multiple priorities in an innovative and fast paced environment.
  • Results oriented and delivery focused, with proven experience leading infrastructure and engineering projects.
  • Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams.