Site Reliability Engineer, London

Originally founded in the UK and now headquartered in San Francisco, Anaplan has 16 offices globally. We are a rapidly expanding, $1billion Silicon Valley tech firm on a mission to revolutionise how companies analyse and plan their businesses….and it’s working – we’re already trusted by hundreds of Fortune 2000 companies and we’ve only just begun. 

Anaplan is the leading planning and performance management platform for smart businesses. We are a pre-IPO tech company, a global market leader and the winner of multiple awards. Our culture is open, honest and inclusive - we have Silicon Valley sensibilities, strong ties to Europe and are producing seriously scalable and powerful business software. 

We already have award-winning Development environments in York, Paris and San Francisco….our continued growth and success mean we have just opened a significant Development centre in central London (which we hope will win awards too!) Speaking of awards, we have just won the UK IT Industry award for Organisational Excellence, officially recognising us as the best place to work in IT for 2016!

Work with a small, talented team at fast-growing Anaplan - as a member of the organization you will be dedicated to improving release engineering & deployment automation. You will work with cutting-edge technologies and products and have significant impact on our release deployment automation, production process automation & monitoring. No silo’s, no heavy red tape, and no politics – just the work and challenges you love!

Duties and Responsibilities 

Desired Skills and Experience

  • Understand and take responsibilities for all operational workflows and standard operating procedures, down to a granular, detailed level.
  • Help maintain an F5/Consul/Nginx / MySQL operations stack.
  • Measurement, optimization, and tuning of system performance and ensuring that systems will run reliably and are highly available in a 24/7 production environment.
  • Supporting deploys with necessary configuration work and monitoring.
  • Operate in a cloud environment with the proper mindset and approach to automation and redundancy in systems
  • Be mindful of security requirements when designing solutions.
  • Participate in 24/7 on-call rotation policy by responding to system and emergency problems.
  • Maintain high standards for consumer and customer service touch-points affected by operations.
  • The ideal candidate has 3-5 years of experience with managing SaaS applications infrastructures.
  • Mastery of Linux including configuration, networking, hardening, shells, package management and basic scripting.
  • Experience with virtualization technologies like VMware
  • Experience specifically with Centos Linux a plus.
  • Experience with nginx.
  • Strong experience with at least one scripting language (Python, Bash, Ruby).
  • Experience with a configuration management tool (Puppet, Chef, Ansible).
  • Experience with tools such as Terraform, Rundeck
  • Experience with CI / CD tools (Jenkins, Chef, Consul)
  • Experience with Docker containers not required but is a plus.