Come join the CTO-Dev Site Reliability Engineering Team as a Senior Site Reliability Engineer - Database Engineering. This is a dynamic group of people supporting core functionality for all Intuit offerings. The person selected for this position will be instrumental in working with Intuit Identity services teams to implement new identity offerings in both ‘on prem’ and public cloud infrastructures, creating a secure, highly available environment for millions of Intuit customers worldwide.

 

Responsibilities

 

Desired Skills and Experience

  • Responsible for driving operational excellence for the connected services that a business offers to its customers to deliver an ‘always on’ operation, year round, at the right cost
  • Uses your knowledge of technology and operational best practices to drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiences
  • Analyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offerings
  • Includes creating, developing & managing the deployment architecture for the application
  • Developing the monitoring architecture and implementing monitoring agents, dashboards, escalations and alerts
  • Developing and driving incident management processes, playbooks and stakeholder communication mechanisms
  • Overseeing change management & configuration management operating mechanisms
  • Driving root cause analysis (RCA) and risk management processes
  • Driving ongoing improvements and efficiencies in operational practices, tools & processes BU and Intuit-wide
  • BS in Computer Science or related field
  • 5+ years years of Oracle operations experience with versions 11gR2 and 12c including database builds, database patching, backup and recovery, monitoring and alerting, and performance analysis
  • At least two years supporting Oracle Golden Gate
  • At least 1 year recent operations experience in one or more of the following: MySQL, Cassandra, or Couchbase including database builds, database patching, backup and recovery, monitoring and alerting, and performance analysis
  • Proficiency in one or more of the following scripting languages: Python, Ruby, or Perl
  • Proficiency in tuning SQL and PL/SQL
  • Understanding of NoSQL concepts and how they impact operations and development decisions
  • Experience with teams using agile software methodologies desiredExperience working with development teams and deploying application code
  • Experience in end-to-end security of data
  • Experience working within a regulatory compliance environment (SOX, PCI, etc)
  • Experience working in an on-call rotation
  • Experience with Amazon Web Services desired