WalletHub is a high-growth start-up based in Washington, D.C.. Our fast-paced environment and can do attitude have already earned us several prestigious awards including last year’s Gold Stevie for best financial services website from the American Business Awards and a gold medal as one of the products of the year from the Consumer World Awards. We’re seeking hardworking, like-minded individuals to help us disrupt personal finance and make a tangible difference in people’s everyday lives.

More specifically, we are harnessing the power of data analytics and artificial intelligence to build the brain of a smart financial advisor, whose services we’re offering to everyone for free. The WalletHub brain enables users to make better financial decisions in a fraction of the time with three unique features:

  1. Customized Credit-Improvement Tips: WalletHub identifies improvement opportunities and guides you through the necessary corrections.

  2. Personalized Money-Saving Advice: WalletHub’s savings brain constantly scours the market for load-lightening opportunities, bringing you only the best deals.

  3. Wallet Surveillance: Personal finance isn’t as scary with 24/7 credit monitoring providing backup, notifying you of important credit-report changes.

In addition to the valuable intelligence the brain provides, WalletHub is the first and only service to offer free credit scores and full credit reports that are updated on a daily basis absent of user interaction, rather than weekly or monthly and only when a user logs in. Some other services hang their hats on free credit scores and reports, yet they’re still inferior to what WalletHub considers minor pieces to a much larger puzzle.

Responsibilities include:

• Ensure proper security, monitoring, alerting and reporting for the infrastructure and be the on-call for production servers

• Develop security monitoring and other tools to ensure the integrity and availability of our applications, server resources, reviewing system and application logs

• Work with the incident team to diagnose and recover from hardware or software failures working with or as the Incident Commander to coordinate and communicate with our internal customers

• Assist project teams with technical issues during development efforts

• Gather system requirements and support several project teams in evolving, testing and rolling-out new products and services, then transitioning the site or product to post launch operations activities throughout life of the product or service

• Work with the application development team and other systems engineers to make improvements to current infrastructure

• Document processes and procedures and follow a formal change management procedure

Note: For this position, we will only consider candidates living in the U.S. This position can be performed remotely.

Desired Skills and Experience