Sales Engineer (Technical Account Manager) at Turbo.net (Seattle, WA)
We are seeking ambitious sales engineers to join our team in the Seattle area. Sales engineers serve as the main point of contact for customers, analyze customer technical issues, create proof-of-concept solutions, provide product feedback, give presales presentations and assist the development team in debugging issues.
Responsibilities
Desired Skills and Experience
- Analyze and respond to customer technical and integration issues and work with the development team to improve product quality
- Work with potential customers and partners to develop proof-of-concept implementations and other technical product evaluations, and resolve technical issues
- Cultivate relationships with members of the IT and development communities
- Maintain accurate account records, activity logs, and bug information in the CRM and support databases
- A minimum of two years of work experience
- Strong information technology, programming, and systems administration skills; in particular, you must have sufficient technical ability to debug customer issues, assist customers with solution implementations, and resolve challenging technical issues
- Programming experience in C#, Java, or closely related language, SQL, and HTML
- Experience with App-V, Citrix, ThinApp and related technologies preferred
- Strong written and verbal communication skills; ability to interact successfully with sophisticated clients (developers, VP-level engineering, CTO/CIOs, and similar)
- Bachelor’s degree in computer science or engineering, or equivalent work experience
- Ability to use a computer and/or be on the phone during most work hours
- Highly motivated and driven to succeed
- Work directly with Turbo’s CEO and elite clients on a daily basis
- Awesome salary, stock options, and benefits
- Flexible hours with a generous vacation and sick leave policy
- Spontaneous company vacations to places like Hawaii, Las Vegas, and Miami
- Happy hour and catered lunches every Friday
- Great coworkers, zero bureaucracy, casual work environment, and a fully-stocked office kitchen