The System Administrator of Cloud Solutions is responsible for administering the infrastructure where our subscription-based customers’ CityView environments reside. These may be spread across different hosting providers as we have customers in both the US and Canada. The System Administrator must be skilled with setup and maintenance of virtualized infrastructure and be able to provide a range of technical support to both internal staff and our customers. This position is a critical role that requires a qualified individual with a passion for managing systems and software in that kind of an environment. We are a Microsoft-based solution and no person will be considered without proven history and success with Microsoft technologies.

The System Administrator of Cloud Solutions has experience working with web technologies and has a high degree of proficiency using sophisticated, business-critical, installed and browser-based applications on the Microsoft platform.  He/she is driven, curious, creative, and exercises excellent judgment to plan and accomplish goals, while performing a variety of tasks in a fast-paced, challenging (and never boring!) work environment.

Desired Skills and Experience

  • Setup and maintenance of virtualized infrastructure.
  • Administering the infrastructure where our subscription-based customer environments reside.
  • Diagnose and remedy cloud related problems and failures.
  • Monitor and report on Uptime/Downtime.
  • Schedule Regular Maintenance.
  • Proficiency in hosting solutions, network operations, private and hybrid cloud administration
  • Understanding of IaaS, PaaS, SaaS and Cloud design
  • Proficiency in virtualization management and configuration
  • MS SQL Server and the SQL query language, as well as database-related tools such as Redgate
  • Proficiency in setup of complex Microsoft software such as IIS, SharePoint or Exchange Server
  • Networking proficiency (TCP/IP, DNS, network topology, switch/router configurations, security)
  • Proficiency in setup of VPN, Web Service or other hybrid connections to on-premise integrated technologies.
  • Understanding and ability to promptly diagnose and remedy cloud related problems and failures
  • Computer systems, n-tier applications, mapping (GIS), business-critical applications, and modern browser-based products
  • Experience in optimizing the sizing of infrastructure to suit a growing client base
  • Proficiency with system performance tools such as PerfMon, Fiddler, SQL Profiler, Application Insights etc.