Desired Skills and Experience

  • Strong background with Windows desktop and server support in a business environment (sorry, supporting Grandma’s LAN doesn’t count)
  • A very good understanding of Active Directory. (GPO’s, security groups, Windows firewall settings, etc.)
  • Strong background with Systems’ Management tools (i.e, PDQ Deploy, PDQ Inventory, SCCM, LANDesk, Tivoli or ZENWorks).
  • Strong understanding of software deployment methodology such as silent installations, registry modification, MSI, etc.
  • Experience supporting basic networking (no need for CISCO certs, but just some good practical knowledge. You know, like can you tell a difference between a subnet and fishnet).
  • Scripting experience is a plus (such as .BAT, PowerShell, BASH, etc.)
  • Must have excellent verbal and written skills in the English language.
  • Strong troubleshooting and problem solving skills.