Technical Support Engineer (Second Language) at Alfresco Software (Maidenhead, UK)

Desired Skills and Experience

• Loves solving problems
• Is inquisitive and analytical
• Wants to work in a fast paced environment of a growing business
• Has a passion for technology and keeps on top of software trends
• Is a self-starter who enjoys working collaboratively in an exciting work environment
• Excellent written and oral communication in English and a second language (French preferred, Spanish, Italian, German)
• Windows, Linux or UNIX OS (Installation/Configuration/Troubleshooting)
• Web application debugging
• Performance and Tuning (operating systems and web technology)
• Relational Databases
• Virtualisation (VMWARE Hype-V, Citrix Xen)
• IP Network protocol layers, security layers and web standards
• Alfresco Certified Administrator and/or Alfresco Certified Engineer
• Alfresco Activiti Certified Administrator and/or Alfresco Activiti Certified Engineer
• Technical Support experience
• Search Technologies such as SOLR
• Web Servers (Apache Tomcat)
• BPM knowledge
• Knowledge of a scripting language
• iOS or Android mobile application support or development
• Authentication knowledge (Kerberos, SSO)
• Knowledge of Document Management including Records Management, Digital Asset Management and Content Transformation
• Additionally helpful: Web Services, FreeMarker, CIFS,FTP, WebDAV