Desired Skills and Experience

  • You will:

Be able to demonstrate a good understanding of corporate networks and infrastructure. Be experienced in faults diagnostics and communicating the findings to less technical members of a team Have in-depth knowledge of the Microsoft Windows family of operating systems and servers, along with their file systems Be experienced with internet protocols (such as HTTP, SMTP & FTP) and using packet tracing software Have an analytical, logical mind and approach to problem solving Have good experience of diagnosing end-user issues and working with them until they are 100% satisfied Be able to communicate well with your fellow team members

  • Be able to demonstrate a good understanding of corporate networks and infrastructure.
  • Be experienced in faults diagnostics and communicating the findings to less technical members of a team
  • Have in-depth knowledge of the Microsoft Windows family of operating systems and servers, along with their file systems
  • Be experienced with internet protocols (such as HTTP, SMTP & FTP) and using packet tracing software
  • Have an analytical, logical mind and approach to problem solving
  • Have good experience of diagnosing end-user issues and working with them until they are 100% satisfied
  • Be able to communicate well with your fellow team members
  • It is desirable that you have some knowledge and experience in:

Have worked from home in a previous role and have a good home office environment. Microsoft .NET environment, including c# and MVC Microsoft SQL Server JavaScript frameworks, such as jQuery

  • Have worked from home in a previous role and have a good home office environment.
  • Microsoft .NET environment, including c# and MVC
  • Microsoft SQL Server
  • JavaScript frameworks, such as jQuery
  • Be able to deliver on your objectives in a quality and timely way
  • Have good team-working skills and the ability to work in a distributed team
  • Communicate and interact well with other members of the company and customers, both written and verbally
  • Be client aware and focused
  • Be self-motivated, and able to work from home
  • Be flexible
  • Have good analytical and problem solving skills
  • Have excellent personal and time management skills
  • Work effectively, with an attention to detail
  • Have a good home-working, office environment, located within a 2 hour commute from Swindon