Desired Skills and Experience

  • Ensure the operational availability of Engineering services
  • Troubleshoot complex issues through to root cause
  • Work closely with other teams
  • Upgrades and service improvement
  • Deployment of new applications and services
  • Maintain technical documentation and reference material
  • Maintain and enhance monitoring
  • Support internal users and third parties
  • Update/Develop scripts & tools to improve service delivery and automation
  • Operate secure environments for third party engagements
  • Occasional out of hours scheduled maintenance will be required
  • Unix (Linux) Systems Administration
  • Strong troubleshooting skills in complex environments
  • Familiarity with web based technologies(e.g. apache/nginx/tomcat)
  • Familiarity with Source Control methodologies (e.g. SVN/Git)
  • Familiarity with programming and scripting
  • Familiarity with database (SQL) principles
  • Familiarity with common open source tools
  • EDA Environment Experience
  • Perl, Python or Java programming experience
  • Atlassian Tools (Jira/Confluence/Bamboo) experience
  • Software/Tool Licensing experience (e.g. FlexLM)
  • Messaging systems experience (e.g. AMQP)
  • Cluster / HPC / Batch-Scheduler experience (e.g. IBM LSF)
  • Databases (any of MySQL, MongoDB, Vertica)
  • Windows platform experience
  • Configuration Management (e.g. Puppet, Chef, Ansible)
  • Monitoring technologies (Nagios/Zabbix/Zenoss/Ganglia)
  • AGILE sprint working methods
  • DevOps methodologies
  • ITIL Foundation V3
  • Operates effectively and openly in teams and shares both knowledge and success with others
  • Builds strong and lasting relationships based on mutual trust
  • Actively seeks out and encourages alternative viewpoints and ideas
  • Applies critical thinking to select the best way forward
  • Demonstrates a positive attitude in gaining insight from team experiences and is receptive to feedback
  • Is passionate about the success of others and actively provides support for their development
  • Listens and explores alternative perspectives before carefully shaping work that will deliver impactful results
  • Persuades rather than pushes when influencing colleagues
  • Acts with a thoughtful sense of urgency
  • Demonstrates a helpful, can-do attitude
  • Thinks and acts in the best interests of our customers and partners
  • Strives to achieve win-win outcomes for ARM and our customers