Desired Skills and Experience
- Ensure the operational availability of Engineering services
- Troubleshoot complex issues through to root cause
- Work closely with other teams
- Upgrades and service improvement
- Deployment of new applications and services
- Maintain technical documentation and reference material
- Maintain and enhance monitoring
- Support internal users and third parties
- Update/Develop scripts & tools to improve service delivery and automation
- Operate secure environments for third party engagements
- Occasional out of hours scheduled maintenance will be required
- Unix (Linux) Systems Administration
- Strong troubleshooting skills in complex environments
- Familiarity with web based technologies(e.g. apache/nginx/tomcat)
- Familiarity with Source Control methodologies (e.g. SVN/Git)
- Familiarity with programming and scripting
- Familiarity with database (SQL) principles
- Familiarity with common open source tools
- EDA Environment Experience
- Perl, Python or Java programming experience
- Atlassian Tools (Jira/Confluence/Bamboo) experience
- Software/Tool Licensing experience (e.g. FlexLM)
- Messaging systems experience (e.g. AMQP)
- Cluster / HPC / Batch-Scheduler experience (e.g. IBM LSF)
- Databases (any of MySQL, MongoDB, Vertica)
- Windows platform experience
- Configuration Management (e.g. Puppet, Chef, Ansible)
- Monitoring technologies (Nagios/Zabbix/Zenoss/Ganglia)
- AGILE sprint working methods
- DevOps methodologies
- ITIL Foundation V3
- Operates effectively and openly in teams and shares both knowledge and success with others
- Builds strong and lasting relationships based on mutual trust
- Actively seeks out and encourages alternative viewpoints and ideas
- Applies critical thinking to select the best way forward
- Demonstrates a positive attitude in gaining insight from team experiences and is receptive to feedback
- Is passionate about the success of others and actively provides support for their development
- Listens and explores alternative perspectives before carefully shaping work that will deliver impactful results
- Persuades rather than pushes when influencing colleagues
- Acts with a thoughtful sense of urgency
- Demonstrates a helpful, can-do attitude
- Thinks and acts in the best interests of our customers and partners
- Strives to achieve win-win outcomes for ARM and our customers