Desired Skills and Experience
- Learn network environment services along with the associated Infrastructure, and the specific metrics used to manage its health.
- Analyze network topologies, layouts and services, to collect and configure devices and services inside of product suite (CA Performance Center, CA Spectrum, NetScout, Thousand Eyes) with monitors/agents
- Work with Network Engineering Team to configure Network devices
- Design monitoring solutions for recurring and/or ongoing production incidents affecting our end users or supporting systems
- Implement reporting and dashboards based on network services monitored
- Manage integration’s to network systems management tools
- Support acquisition of new software functions/capabilities
- Maintain network monitoring systems by implementing upgrades, migrations, and customizations
- Troubleshoot any performance issues with the platform and assist Network Engineers with troubleshooting network-related performance/availability issues
- 3+ years of experience in administering CA Spectrum , CA Performance Center including both development define logical applications, create business transactions, create custom monitors, build dashboards, build reports, operations managing platform performance, availability and resolving issues with the platform
- Experience with event management tools preferably BPPM, and tool adoption efforts working with teams to transfer knowledge regarding tools and their capabilities, presenting tool utilization and function to diverse audiences
- 401(k) and profit-sharing plans
- Medical, dental, vision and life insurance
- Paid vacation, holidays and leave programs
- Tuition reimbursement
- Associate assistance program
- Flexible spending accounts
- Business casual dress
- Fitness and dining facilities (at most locations)
- Associate clubs and sports teams
- Volunteer opportunities
- GEICO Federal Credit Union