Desired Skills and Experience

  • Develop user stories and use cases, work flow diagrams, and other artifacts.
  • Manage and document requirements in appropriate tools.
  • Assist in user support and training, including creating user guides and system documentation.
  • Analyze the business processes, procedures, organization structure, etc. in order to identify problems and determine solutions.
  • Solve operational and business process problems and refine the business model.
  • Gather business requirements from identified project stakeholders identifying potential solutions to the problems posed by the business needs and requirements.
  • Translate the business requirements into functional requirements.
  • Create functional specifications for new systems which solve the given business problems.
  • Present solutions to business stakeholders and facilitate the iterative refinement of the system requirements.
  • Work with the Project team to make sure the functional specifications are unambiguous.
  • Create test scenarios to verify the system.
  • Help scope projects and write use cases and system/technical specifications.
  • Document solutions, create documents and diagrams of the new system which specify system-user interactions, describing how data should flow through the system, and list the logical operations the new system must perform.
  • BA/BS degree in Information Systems or Computer Science or related field; or equivalent post high school education and/or work related experience.
  • 1-2 years of experience with Information Systems BA work.
  • 1-2 years of experience using an ERP\CRM solution.
  • Excellent written and verbal communication skills.
  • Excellent time-management and organizational skills.
  • Ability to change tasks as needed to meet business priorities.
  • General knowledge of software development process and life cycle.
  • Experience with managing projects that develop, enhance, and support enterprise systems.
  • Experience with Project Management tools, including Jira and Confluence.
  • Ability to work in a fast-paced environment with minimal supervision and major responsibility.
  • Ability to work well independently and on a team.
  • Intermediate experience with MS SQL Server.