Desired Skills and Experience
- Manage the IT QlikView and Qlik Sense and provide 3rd Line support to resolve issues.
- Suggest, design and plan improvements, maintenance and upgrades for the global QlikView & Sense server environments and connectivity between business-critical systems and services, working closely with the Business, Infrastructure, Systems, Demo, Web and Helpdesk teams.
- Manage vendors to ensure we receive acceptable performance per SLA.
- Liaise with relevant stakeholders to ensure accurate requirements, testing and deployment of changes to rigorous change-control, per key Metrics and SLAs.
- Design and Build High Availability, Redundant, Resilient, Backed-up, Monitored and appropriately Documented and Supported Qlik solutions, in-house, in data centers or using Cloud-based IaaS, PaaS or SaaS services, as appropriate, to incorporate relevant standards or regulatory requirements.
- Plan and participate in regular Security audit of the global QlikView & Sense Server environments, with recommendations and plans to fix issues and publication of Security standards.
- Create documentation of the global QlikView & Sense Server estate to maintain Topology, Service Catalog, Policies and Procedures (including Change Control workflow) and develop good-practice standards for design/implementation/operation of Qlik Server environments globally.
- Continually monitor Capacity Planning process to ensure IT resources can support, scale and adapt to demands of the business and IS users.
- Work with and facilitate IT and Business groups from project inception to advise on appropriate approaches and define requirements.
- Work closely with Products and R&D groups to ensure QlikView & Sense Deployments are always world class environments adhering to known best practices.
- Bachelor equivalent or relevant experience.
- Architecture – QlikView deployment architecture experience
- Architecture – Qlik Sense deployment architecture experience
- Knowledge and ability to articulate data layers (semantic and physical) and how they contribute to BI successes
- Windows Server architecture proficiency
- Proficient at server deployment in a clustered environment
- Amazon Web Services knowledge
- Project Management skills
- Microsoft Certified Architect (MCA) certifications – Exchange Server, SQL Server, Windows Server: Active Directory
- AWS Solutions Architect – Associate Certification
- Ability in SQL, JS, Web technologies
- Experience with storage area networks
- Technical hands-on designing, implementing, testing and supporting Servers, working with TCP/IP protocols
- Adept at Requirements definition and documentation