Desired Skills and Experience
- Build, manage and support global DEV & QA environments, including troubleshooting of incidents
- Build the tools and systems that help Five9’s DEV, QA and Operations teams to deliver high-quality software in a very fast paced environment
- Learn new technologies and design/implement new solutions to automate infrastructure buildout, deployments and monitoring
- Proactively investigate new opportunities for automation
- Create/maintain documentation of application environments (diagrams, procedures, etc.)
- 4+ years of Linux/Unix System Administration experience preferably RHEL/CentOS
- 3+ years of hands-on experience with Python/Ruby scripting required
- Experience with Git, Jenkins and/or other CI/CD tool sets and frameworks
- Strong experience with MySQL administration
- Strong experience troubleshooting applications, systems and networking
- Configuration management automation tool (preferably Puppet) experience desired
- Experience with virtualization solutions such as VMWare
- Experience with OpenStack and/or containers is a plus
- Excellent problem solving and analytical skills
- Great understanding of cloud, web & enterprise technologies
- Capable of independently managing complex projects and preparing detailed build/test plans to implement new technologies/configurations
- Excellent communication skills – both verbal and written
- B.S. in Computer Science or equivalent experience