Desired Skills and Experience

  • Be the driving force of improvement of our infrastructure and software through automation, monitoring, performance tuning, and tool creation.
  • Troubleshoot production infrastructure and load related issues.
  • Help improve our infrastructure and software through performance tuning and high availability solutions.
  • Define and develop system reporting and infrastructure health monitoring.
  • Develop and maintain configuration management solutions.
  • Perform basic engineering, design, implementation, and maintenance tasks.
  • Develop test automation frameworks in collaboration with other team members.
  • Understand and use best practices for deployment processes and support.
  • Create tools to enable the technical teams.
  • Consult on systems architecture with a heavy focus on adopting AWS managed services.
  • Document configuration procedures.
  • Contribute directly to the planning and execution of the next iteration of core, customer-facing services.
  • Develop and support innovative tooling to support internal and external stakeholders.
  • Participate in an active on-call rotation.
  • 5+ years as a system administrator or DBA.
  • General cloud computing best practices, including networking and security.
  • Strong communication skills to work with cross-functional teams of peers and departments within the company.
  • Grasp of automation tools and experience working in a DevOps culture; sharing responsibilities with developers.
  • Comfortable driving infrastructure as code with a focus on maintainability.
  • Experience implementing managed cloud services in new and existing stacks.
  • Experience running mission-critical Linux servers in virtualized environments.
  • Experience orchestrating and supporting containerized deployments (Docker preferred).
  • Understanding and familiarity of the fundamentals of Linux scripting language.
  • Ability to build, monitor, and tune production servers and services.
  • Experience with designing and building CI/CD ecosystems, Gitlab preferred.
  • Experience with PHP and shell scripting (bash, etc.), and exposure to Python, Go, Terraform, and Ansible.
  • Broad familiarity with AWS managed services, or expertise in a similar enterprise cloud provider.
  • Experience with Couchbase, Kubernetes, mobile, and ephemeral infrastructure a plus.
  • Medical and dental benefits
  • Paid vacation and holidays
  • Dynamic and dedicated team
  • Data/Cell (internet) stipend
  • Casual dress code​
  • Resume (including months/years of employment for each position)
  • Cover letter explaining why you’d like to work at When I Work, and not somewhere else.