Desired Skills and Experience
- Work with Development and Product Management to design and deliver new functionality
- Develop configuration management packages that enable rapid release and scalable deployments
- Create systems and processes to ensure demanding service levels are met
- Coordinate releases with Development and QE
- Manage Incidents in conduction with Client Care
- Work in an agile operations framework, balancing sprint based work with daily operations needs
- Participate in a 12x7 on-call rotation
- Travel up to 5%
- Working experience with one or more programming/scripting languages (Python, bash)
- Advanced Experience with Linux, Internet Protocols, and Large Scale Operations leveraging Amazon Web Services (AWS)
- Working Experience with Cloud and virtualization based technologies, e.g. Docker, Amazon Web Services (AWS), VMWare, OpenStack
- Working Experience with PostgresSQL, Salt, Hadoop, Kafka, and ITIL processes
- Some Experience with Oracle and Akamai a plus
- Base knowledge of the W3C’s Web Content Accessibility Guidelines v2.0
- Exposure to current tools used by people with disabilities (screen readers and other assistive technologies)
- Experience with accessibility evaluation and validation software
- Understanding of input and output modes used by people with disabilities
- Familiarity with compliance requirements - state, federal, international