Desired Skills and Experience

  • Engage with clients and support personnel on resolving production support issues.
  • Provide 24x7 support for critical production systems.
  • Provide production assistance for scheduled job runs
  • Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.
  • Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.
  • Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations
  • Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.
  • Refine and automate regular processes, track issues, and document changes.
  • Assist developers with complex query tuning and schema refinement.
  • Perform scheduled maintenance and support release deployment activities after hours.
  • Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
  • 2+ years MS SQL Server Administration experience required
  • Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools
  • Experience with backups, restores and recovery models
  • Experience in implementing operational automation using scripts and SSIS.
  • Knowledge of indexes, index management, and statistics.
  • Knowledge of Microsoft Office Suite
  • Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server
  • Experience working with Windows server, including Active Directory
  • Excellent written and verbal communication
  • Flexible, team player, “get-it-done” personality
  • Ability to organize and plan work independently
  • Ability to work in a rapidly changing environment
  • Ability to multi-task and context-switch effectively between different activities and teams