Desired Skills and Experience
- Debugs field issue in the codebase and produces applicable patches for review on a daily basis.
- Supports end users, field engineers and other internal departments.
- Participate in project planning and execution, identifying and gathering requirements, assessing risks and technical implementation issues
- Reporting project and task progress effectively, including estimating time deliver on both simple and complex issue resolution
- Working remotely from a shell and managing remote deployment from a command line
- Working with diverse groups of people, including customers and healthcare professionals, Software Developers and other internal and external staff
- Diagnosing network issues consistent with complex distributed systems
- Documenting work and findings, effectively disseminating information clearly and consistently according to protocols and work instructions
- Ability to think critically and manipulate data between diverse sets of formats and reporting tools according to team and company needs
- Skills in and/or understanding of several of the following:
- Distributed Systems
- Security
- Linux (Ubuntu)
- Amazon Web Services
- Bash
- Javascript
- Chef or similar configuration management tool
- Networking & Protocols (TCP/IP, UDP, HTTP, TLS)
- SSH
- Mongo
- Redis
- Effective time management
- Independent reasoning and critical thinking skills
- Excellent verbal and written communications skills in English; bonus for additional fluencies
- Experience working in Medical Device, Healthcare, or other highly regulated industries
- Degree in Computer Science or Engineering preferred
- Available to be on call after working hours