Desired Skills and Experience

  • Engineer and operate the infrastructure following corporate standards and guidelines
  • Configure the infrastructure from conceptualization through stabilization using various computer platforms to include test, debug, performance analyze and document infrastructure components
  • Implement the infrastructure by analyzing the current system environment and infrastructure, using technical tools and utilities, performing complex product customization, and developing implementation and verification procedures to ensure successful installation of systems hardware/software
  • Implement test plans (including functionality, integrity and stress testing, test matrices and definition of test methodologies and strategy)
  • Perform routine infrastructure analysis and evaluation on resource requirements necessary to maintain and/or expand service levels
  • Provide 2nd level support for the operations and engineering team (participate in out-of-hours callout schedules)
  • Develop and maintain a responsive and proactive attitude in support of other IT functional areas and business operations
  • Identify opportunities for automation, cost savings and service quality improvements
  • Provide technical and operational guidance to employees, colleagues and/or customers
  • Enable innovation and seek to leverage IT trends; create business value consistent with the company’s requirements and expectations
  • Work closely with the Corporate IT function to correctly implement corporate IT strategies, enterprise and technology architecture standards
  • A high level of drive, energy, initiative and integrity; proactive, focused, tenacious and committed approach, with high standards and achievement orientation
  • A strong operational excellence mindset
  • Strong technical leadership, influencing and coaching skills
  • An ability to work with multiple project teams simultaneously and thrive in fast-paced, dynamic environment
  • Strong focus on delivery
  • Good team player with strong communication and relation­ship building skills; able to inspire and instil confidence in a wide range of audiences
  • The ability to function effectively within an entre­preneurially­driven, quickly evolving and expanding environment
  • A rigorous approach to project delivery, including an ability to challenge in areas of limited personal experience
  • Microsoft Technologies: Windows Server 2008 / 2012 /2016 (Standard, Enterprise and Data Centre) ; Hyper-V ; MS SQL 2014 / 2016 ; Multi Factor Authentication ; Remote Desktop Sevices ; O365 AD Integration ; Sharepoint 2010 / 2013
  • VMware technologies: vSphere 5.x / 6.x
  • Citrix Technologies: XenApp 6.x / 7.x
  • Traditional and converged server technologies (HP)
  • Storage Area Network (SAN) and related technologies: NetApp; Broccade
  • Basic networking concepts
  • Microsoft and / or VMware Automation and Orchestration
  • ITIL v2 / 2011
  • Experience with ERP and CRM infrastructure implementation and support
  • Hands-on technical depth enabling direct oversight, problem­solving leadership and participation for complex infra­structure implementation, system upgrades and operational troubleshooting
  • Experience with comprehensive disaster recovery archi­tecture and operations
  • Comfortable managing highly-available complex infra­structure with 24/7 availability and support
  • Experience with regulatory compliance issues, as well best practices in application and network security