Desired Skills and Experience
- Carrying out day to day activities associated with supporting multiuser windows computing environments and ensuring continuous, optimal performance of IT services and support systems.
- Working closely with counterparts within the organization, as well as with other IT organizations such as Cyber Security, Enterprise Computing, and networking to ensure a robust, secure, and reliable IT environment.
- Engaging current customers to assess performance of service delivery and implementing process improvements for improved performance.
- Engaging potential customers to gather requirements and implement system improvements to meet customer needs.
- Bachelor’s degree, or master’s degree, in relevant discipline; or equivalent combination of education and experience.
- A minimum of 2 years of experience with Windows client and server administration, including system setup, application installation, troubleshooting, account management, and general IT systems maintenance and operations.
- Ability to obtain and maintain a US DOE Q security clearance.
- Experience and understanding of system virtualization technologies
- Experience and understanding of network management (e.g. DNS, AD, etc.)
- Familiarity with fiber network principles and implementation
- Familiarity with computer aided drafting applications (e.g. CREO, etc.)
- ITIL experience (e.g. incident management, change management, service level agreements, etc.)
- Remedy BMC software experience
- Strong analytical and organizational skills
- Excellent verbal and written communication and presentation skills
- Demonstrated experience in effectively prioritizing and executing tasks in a constantly changing environment
- Ability to develop and nurture effective relationships internal and external to the organization
- Challenging work withamazingimpact that contributes to security, peace, and freedom worldwide
- Extraordinary co-workers
- Some of the best tools, equipment, and research facilities in the world
- Career advancement and enrichment opportunities
- Flexible schedules, generous vacations,strongmedical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*