Desired Skills and Experience

  • Ability to delve into problems, determine root causes, and work with the team to find resolution
  • Experience with automation, metrics, and monitoring. The desire to automate any and all mundane tasks so you can focus more of your time on the big picture, solve real issues, and put time into measuring and scaling a production application.
  • Working knowledge of Linux command line and handy with system administration tools.
  • Experience navigating a database using SQL and some experience with performance tuning.
  • Experience performing Tier 3 Support duties
  • A strong desire to understand how customers use our product and a passion for finding and resolving issues before our customers even know they have one.
  • You crave variety and the idea of being able to do a little bit of everything (troubleshooting, developing tools, fixing bugs, building out infrastructure) is highly appealing to you.
  • You enjoy working in a startup culture where efficiency is highly valued
  • You are proficient or interested in many of the technologies listed below
  • You have worked on distributed and highly scalable systems in production
  • Have experience migrating to or working on cloud-native applications in production
  • Have experience with Microservices Architectures
  • Frontend: React + Redux + Babel + ImmutableJS + Draft.js, Sass
  • Backend: Node.js + Sequelize, Koa, python
  • Persistence Layer: MySQL, MSSQL
  • Orchestration: Docker, Swarm, Kubernetes (bonus)
  • Monitoring: New Relic, Grafana, InfluxDB
  • Misc: Redis, Docker, AWS services
  • Medical, Dental and Vision insurance coverage to keep you and your family healthy
  • Flex Time Off to encourage a positive work/life balance
  • Company Paid Holidays, of course!
  • 401K to help you plan for your future
  • Transportation support for the NYC team for a better commute
  • Health Saving Account to save money now
  • Life Insurance to give you peace of mind
  • Long term and short term disability is available to give you extra peace of mind
  • Pet-friendly office, so it’s “take your dog to work day” on any day 
  • Collaborative, transparent, and fun office culture to enjoy what you do