Desired Skills and Experience

  • Ability to maintain and troubleshoot HTTP, SMTP, and other application flows;
  • Thorough working knowledge of DNS to include record type requirements.;
  • Ability to identify and troubleshoot server performance issues using native OS tools and utilities;
  • Thorough understanding of clustering requirements; ability to build and maintain OS clusters;
  • Thorough understanding of server hardware components to include RAID configurations and externally attached storage devices within virtualized environments;
  • General understanding of server-side scripting uses with either PowerShell, BASH, or Python;
  • General working knowledge of IIS, Apache, and Nginx;
  • General experience troubleshooting server level email related issues on Exchange 2013-2016 and other SMTP servers;
  • Experience creating, maintaining, troubleshooting and decommissioning virtual servers;
  • Experienced with database backup and restore procedures;
  • Thorough understanding of server hardening process using industry defined security practices;
  • Experience configuring and troubleshooting an active directory environment, to include: domain level trusts, cross domain communication;
  • Experienced in evaluating identified vulnerabilities and remediating;
  • Experience utilizing a configuration management tool to deploy or manage devices;
  • Experience utilizing a monitoring tool, acknowledging and troubleshooting alerts;
  • Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies;
  • Requires minimum 3 - 5 years working in a computer based technical field (preference granted to those with direct Service Provider expertise);
  • Computer related degree or certifications (i.e., MCSE, RHCSE, MySQL, Oracle, CCNA, CCNP, CCIE, VCP, VCAP, and PCNSE) are an advantage;
  • Uses skills as a seasoned experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative and practical ways;
  • Mastery of Systems Administration;
  • Handles long running issues with tickets potentially lasting for weeks;
  • Takes on high risks tasks and is a mentor to all junior colleagues;
  • Works with Senior Engineers and Architects supporting ongoing technical projects;
  • Constantly improving service model and practices open knowledge sharing with team;
  • Migration advice and point of contact for clients;
  • Self-driven; ability to manage position without direct supervision;
  • Creating of documentation for the development of standards and processes within the C3 Team;
  • 24x7x365 operations and shift work;
  • Experience with cloud technologies such as VMware, Hyper-V, and/or OpenStack;
  • Open source community experience (mailing lists, bug reports, patches etc.);
  • Demonstrated skill in various scripting languages, such as Bash, Python;
  • Working knowledge of automation scripting and framework;
  • Ubuntu skills (actual certifications preferred but not required). Other Linux/Unix a plus;
  • Support complex applications with distributed architectures;
  • Must be eager to learn and build your career in a fast paced startup environment;