Desired Skills and Experience
- Assist in onboarding and launches for new clients
- Deploy and configure cloud resources
- Respond to customer inquiries about our product
- Participate in on-call response to high priority tickets and incidents
- Troubleshoot issues pertaining to the infrastructure running customer applications
- Occasionally attend local or international conferences on behalf of Platform.sh
- Extensive experience with web applications of various kinds. PHP, Node.js, and Python applications are especially important to our current business
- Experience with IaaS solutions, such as AWS, Microsoft Azure
- Excellent communication and presentation skills: demoing products, explaining value and fielding technical, process and business-related questions
- Ability to do the job in exquisite written and spoken English
- Deep understanding of complete, modern hosting stacks
- Experience with CDNs
- Knowledge of DNS
- Understanding of SSL certificates and encryption
- Ability to use Git
- Knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3
- Relational database skills
- Public speaking experience
- Blogging or writing experience
- Experience as a performing musician, competitive athlete, dancer, actor, scout, sailor, or magician
- Ability to kick ass in Chess or Go
- A passion for photography, painting, or home brewing beer