Desired Skills and Experience
- Responsible for responding to support escalations which involve troubleshooting complex technical problems and resolving data/configuration issues within defined service level objectives
- Responsible for developing software, tools, and scripts to automate deployment, management, and monitoring of production systems in all environments
- Provide strategic and thought leadership among peers on complex projects
- Collaboration with cloud engineers in understanding new cloud technologies, assessing impact to security services operations, and proposing solutions to existing business problems
- Collaboration in the software development lifecycle to develop detailed enhancement/bug definitions, write functional requirements, translate the requirements into solution designs, and navigate the functional requirements through to Production deployments
- Proactively look for ways to create efficiencies within operations as it pertains to the tools and technology used by Tenable to support their customer base
- Manage, participate in, or directly work on any additional projects, assignments, or initiatives assigned by management
- Create/maintain documentation for operational procedures
- Document and perform system upgrades, application updates, and define monitoring requirements based on customer needs
- Participate in an on-call rotation
- Bachelor’s Degree or Master’s degree in a technical field such as Computer Science, Information Technology Engineering or equivalent work experience
- Strong experience with the Agile software development methodology and collaboration with internal teams to deliver software and configuration artifacts
- Strong background in bash scripting in addition to one year of experience in either Python.
- 1+ years deploying Amazon Web Services (AWS) public cloud infrastructures preferred
- 1+ years operational experience with industry leading “big data” services technologies