Desired Skills and Experience
- IT support for the mytaxi team in Germany and all over Europe
- Triaging helpdesk requests
- Acquisition & provisioning of new hardware as well as managing hardware inventory
- MDM management, deployment of software updates and configuration settings across the organization
- Onboarding & Offboarding across all systems (AD/Okta/GSuite/Local Services)
- Help setting up technology for internal events
- Identify common problems and write documentation on how to solve them
- You work well in a team and know how to keep your colleagues informed by writing documentation
- Excellent people and communication skills are required. You should be driven to solve people’s problems
- You are skilled at explaining technical problems in laymans terms
- You have fluent proficiency in English
- Work experience in IT Helpdesk systems
- Experience in managing macOS and iOS devices
- Knowledge of network architectures
- Experience in an international company or team away from your home country is a plus
- The chance to bring in your own ideas
- A strong team spirit
- Excellent monetary benefits (a pension plan, a monthly mobility allowance for free taxi rides, subsidised public transport ticket)
- Have your birthday off!
- …and all the usual start-up goodies like fruit, unlimited soft drinks, after-work beers, gym for free, a chill-out room with a massage chair, a foosball table and many more