Desired Skills and Experience

  • 24/7 on call support for Bell IPTV and Bell Aliant IPTV issues.
  • Provide technical and managerial skills in leading crisis management situation, respond to WVOC, VOD Operations, Master Control - trouble tickets and escalations
  • Take ownership in driving resolution to major or chronic problems.
  • Ensure design efforts align to a corporate strategy that optimizes operational efficiency.
  • Develop strategies, standards, and processes that facilitate introduction of new application technologies.
  • Coordinate training and awareness for all staff having that have daily responsibility for elements within IPTV acting as a technical coach to extended teams.
  • Provide direction to senior management and teams on design solutions, infrastructure evolution and problem management.
  • Assess impacts of new solutions initiatives/growth within the IPTV network elements.
  • Develop tools (scripts/programs) for automating routine activities.
  • Overall solution testing authority for IPTV network initiatives.
  • Creation of Blackout out collections for Broadcast Traffic to implement channel blackouts.
  • Respond to System generated automatic alerts (SCOM-system centre operations manager alerts) to resolution, inclusive of coordinating and escalating with Vendors (EMC, Microsoft ,HP) 
  • Strong knowledge of Windows Server 2003/2008 system administration (MCSE/MCITP certification an asset) including Active Directory, Group Policy Administration, IIS 6.0/7.0 web site administration
  • Working knowledge of DNS
  • Two years of hands on system administration experience in a distributed environment with more than 200 servers
  • Two years in an administrative role in a SQL Server environment
  • Excellent documentation skills
  • Able to communicate clearly and concisely, both orally and in writing
  • Project management skills: coordinate various project aspects; monitor and ensure completion of work processes
  • Able to work independently with a minimum of supervision; possess strong organizational skills
  • Scripting/Programming skills: PowerShell, .NET Framework, VBScript, T-SQL
  • System administration using Microsoft System Center Operations Manager & System Center Configuration Manager
  • Intimate knowledge of Microsoft Excel, working knowledge of other MS Office Applications (Word, PowerPoint)
  • Working knowledge of Storage Area Networks (SAN)
  • Familiarity with Intrusion Detection concepts, anti-virus management in large networks
  • Familiarity with Disaster Recovery concepts, online backups, capacity management, remote access technologies 
  • Work hours are Monday - Friday, normal 37.5 hours weeks
  • Work start and finish times are flexible.
  • Overtime may be required in order to meet deadlines.
  • Rotational Pager

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