Desired Skills and Experience
- Analyze and respond to customer technical and integration issues and work with the development team to improve product quality
- Work with potential customers and partners to develop proof-of-concept implementations and other technical product evaluations, and resolve technical issues
- Cultivate relationships with members of the IT and development communities
- Maintain accurate account records, activity logs, and bug information in the CRM and support databases
- A minimum of two years of work experience
- Strong information technology, programming, and systems administration skills; in particular, you must have sufficient technical ability to debug customer issues, assist customers with solution implementations, and resolve challenging technical issues
- Programming experience in C#, Java, or closely related language, SQL, and HTML
- Experience with App-V, Citrix, ThinApp and related technologies preferred
- Strong written and verbal communication skills; ability to interact successfully with sophisticated clients (developers, VP-level engineering, CTO/CIOs, and similar)
- Bachelor’s degree in computer science or engineering, or equivalent work experience
- Ability to use a computer and/or be on the phone during most work hours
- Highly motivated and driven to succeed
- Work directly with Turbo’s CEO and elite clients on a daily basis
- Awesome salary, stock options, and benefits
- Flexible hours with a generous vacation and sick leave policy
- Spontaneous company vacations to places like Hawaii, Las Vegas, and Miami
- Happy hour and catered lunches every Friday
- Great coworkers, zero bureaucracy, casual work environment, and a fully-stocked office kitchen
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