IT Manager at Etiometry Inc. (Boston, MA)
Desired Skills and Experience
- Interface with external hospital IT staff to provision hardware and interface requirements as established by Etiometry’s development team.
- Implement strategic plans for and manage all internal IT systems, including:
Remote employee access. Development and research team hardware and storage requirements. Maintenance of business applications. Access controls and general network administration.
- Remote employee access.
- Development and research team hardware and storage requirements.
- Maintenance of business applications.
- Access controls and general network administration.
- Maintain and develop SOPs for:
Interactions with hospital IT staff for installation and support Customer support procedures Internal support and security procedures Internal hardware provisioning procedures
- Interactions with hospital IT staff for installation and support
- Customer support procedures
- Internal support and security procedures
- Internal hardware provisioning procedures
- Deploy and troubleshoot Etiometry’s applications on remote RHEL Linux systems.
- Manage the collection of user and system reports from remote application servers.
- Manage, develop, and train assigned IT staff.
- Minimum 8 years of relevant experience in developing and implementing IT plans and procedures.
- Adept at network management, technology purchasing, user support, database technologies, and website management.
- Strong background in deployment plans and procedures including customer communication, documentation, and execution on RHEL Linux based systems.
- Demonstrated ability to work collaboratively with a wide range of internal and external stakeholders and technical staff.
- Healthcare experience specifically related to HIPAA compliant practices and procedures.
- History of managing hospital IT staff as a customer.
- Experience managing a mixed Windows/Linux network.
- Experience installing and troubleshooting Postgres and basic SQL knowledge.
- Experience deploying Java based web applications.