Desired Skills and Experience
- Evaluate, design, configure, install, deploy and maintain applications that are highly impacting for Booking.com employees;
- Support vital applications for the globally distributed user base, such as Enterprise Search, the Employee Portal, Jira, Zendesk, Confluence, Tableau, and much more;
- Implement off-the-shelf and/or SaaS applications and integrate them in our existing landscape;
- Build provisioning scripts and automation tools;
- Understand business needs and perform enhancements, build/install integrations and keep track of software upgrades;
- Directly work with the Support Desk teams by training them on new applications, writing easy to use documentation and coaching them whenever possible;
- Build and maintain a strong relationship with different parts of the company, specially with business owners of our supported products, infrastructure teams, networking, security and risk;
- Ensure our platforms are stable, scalable and well maintained, directly contributing to making and keeping a digital workplace where our colleagues can perform their best work.
- Minimum of 4 years experience working as an application engineer in a globally distributed corporate application landscape;
- Experience with technical application support;
- Background in system administration working in a corporate environment;
- Mastery in scripting and automation in at least one language;
- Understanding of networking and the delivery of web based services;
- Experience with large scale applications implementations using SaaS and/or off-the-shelf solutions;
- Experience in building relationships with internal stakeholders and external software vendors;
- Excellent verbal and written communication skills in English.
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