Desired Skills and Experience
- Design, implement, and support private and public cloud systems
- Build infrastructure and application monitoring to detect and prevent incidents
- Collaborate with internal Smart Start development groups as well as internal business groups
- Collaborate with Development leaders on technical design for custom applications and services
- Ensure the quality and performance of applications and platforms through monitoring and performance testing
- Perform troubleshooting to isolate, diagnose, and remedy application or service problems
- Report on infrastructure and application performance to predict needs for future growth
- Contribute to continuous system and service improvement through regular reviews
- Maintain technical knowledge by utilizing provided training tools, attending technical workshops, and reviewing professional publications
- Ensure business data is backed-up and protected
- Cross-train and mentor teammates
- Provide training and documentation for Helpdesk staff to expand Tier1 troubleshooting abilities
- Provide emergency on-call support on a rotating schedule
- Any other duties assigned by the manager
- 5-7 years of overall Systems Administration experience
- 1-2 years of Microsoft Azure or AWS related experience
- Experience with PowerShell is required
- Technical skills to design, implement, and support Windows and Linux based systems
- Excellent interpersonal skills with the ability to positively interact with all levels of the organization
- Excellent organization, prioritization, follow-up and time management skills
- Ability to read and write clear and understandable instructions
- Ability to handle multiple tasks at a time
- Must be able to work varying hours and travel when required (less than 5%)
- Must have the ability to work both independently and as part of a team
- Must have the ability to lift servers, network, and storage equipment up to 50 lbs
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