Desired Skills and Experience

  • Manage all tasks related to continuous upgrades of the fulfillment system, including running test scripts, oversight of UAT, verification of all testing results, and rotation of code updates to all fulfillment system environments.  
  • Manage the day-to-day technical operational support for the various integrations with the fulfillment system for the JAMA Network and several AMA business products.  Handle all code rotations and UAT for newly developed and enhanced web functionality, beginning with testing sign process flows and write supporting code for enhancements to existing integrations/interfaces and for potential new integrations with other third party vendors.
  • Design process flows and write supporting code for enhancements to existing integrations/interfaces and for potential new integrations with other third party vendors.  
  • Utilize leading technology and open source development, allowing for the flexibility to easily modify the design and functionality in support of changing business needs.  
  • Provide back-up for the Circulation Systems Manager, including scheduling of all job streams, system back-ups and development updates.
  • Bachelor’s degree required, preferably in information technology.
  • A minimum of 10 years of experience in technical system administration and business operations, including writing and maintaining code.  Direct experience in JAVA, C#, .NET and web services preferred.  Prefer experience directly related to fulfillment system administration, preferably with the Advantage fulfillment system.  Comprehensive understanding of fulfillment activities for print, electronic, subscription and time based sales and associated transactional activities strongly preferred.   
  • At least five years demonstrated experience in database and project management. 
  • Well defined analytical skills with the ability to research issues to resolution, using good judgment and escalating to senior management as needed.  Knowledge of reporting tools such as Advantage Business Intelligence, Crystal Reports, SQL Visual Studio and SQL Server Management Studio strongly preferred.   
  • Working knowledge of LANs and Client/Server environments, proficient in SQL database administration, programming, data architecture, and Microsoft Access required.  Experience with Postal Soft and Taxware/Worldtax or similar programs strongly preferred.  
  • Experienced user of project management software tools, with experience in managing complex projects with tight deadlines. 
  • Strong negotiation skills along with well-developed interpersonal skills. Ability to interact effectively with various levels of internal staff and external vendor contacts. 
  • Excellent written and verbal communication skills. 
  • Demonstrated ability to work in a team environment as well as being a strong independent contributor. 
  • Ability to work and lead effectively in a fast-paced, deadline driven environment where extended hours are regularly required
  • Collaborating to improve health care that helps people live longer, healthier lives 
  • Accelerating change in medical education with visionary partners and bold innovations 
  • Working with physicians to advance initiatives that enhance practice efficiency, professional satisfaction and the delivery of care

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