Desired Skills and Experience
- Experience working in a Microsoft-centric (Exchange, SharePoint, SQL, IIS, VMWare), network, and production business environment as part of a wider IT team
- Working knowledge of a broad range of current computer technologies and implementations – for example: hybrid O365 environments, SAN and NAS storage, SaaS/PaaS solutions.
- Experience of providing IT expertise to the design and implementation of strategic plans, corporate security and data protection policies and overall IT operations.
- Educated to degree level or equivalent
- Interest and willingness to develop and experience of many facets of network management and IT support
- Specific knowledge of any of the following technologies is an advantage: VMware/VSphere, Cisco ASA/switches/routers, EMC VNX/Unity, Sonicwall firewalls, O365, AWS
- Willingness to undertake occasional overseas travel
- Deliver a high-quality IT service, based on Certara standards for IT service delivery within negotiated project plans, SLAs and as dictated by business need accepting the nature of 24/7/365 IT systems
- Day to day support one or more Senior Systems Administrators in Simcyp and Certara strategic projects – this will include implementation, testing and documentation of these initiatives
- As needed - day to day management of user queries, hardware, software and other technical issues as well as end user education/training
- Develop and maintain system documentation on end-user systems configurations and operation as well maintain metrics on consistency and reliability of the end-user environment
- Works under general supervision of one or more senior systems administrators
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