Desired Skills and Experience
- Maintain appropriate security access and protection, in compliance with existing security policies and best practices.
- Build, configure, monitor, maintain, and support our corporate environments (including but not limited to: laptops, phone systems, antivirus tools, MS Office apps, network equipment, etc).
- Design, implement, maintain, and support cloud applications (G Suite, Office 365, Jive, Slack etc).
- Optimize, maintain, and support WAN, LAN, and Wireless corporate networks.
- Administer corporate directory systems using JumpCloud’s DaaS.
- Provide employee training and supporting documentation to promote adoption and efficiency.
- Work closely with other departments on IT projects.
- Keep systems up-to-date with appropriate patches, firmware, and other fixes. Schedule necessary maintenance for systems, plan for downtime, and notify affected users if applicable.
- Manage backup and disaster recovery systems and procedures and assist in the development of new and updated policies related to information management, security, backup and disaster recovery.
- 1-3 years designing, implementing, and supporting corporate information systems.
- Understanding of space build outs, moves and scaling IT infrastructure with a growing company.
- Working knowledge of core networking technologies including firewalls, switches, and wireless equipment (Meraki) and related protocols.
- Exceptional customer service skills with a passion for supporting and enabling colleagues on new technology.
- Experience administering cloud collaboration tools (Google Docs,) in a corporate environment.
- Solid experience supporting a diverse client environment (mix of MacOS, Windows, Linux).
- Passion to research, evaluate, implement, and support new technologies to stay abreast of industry trends.
- Solid background leveraging tools and automation to streamline administration tasks and improve technology deployment scalability.
Apply