DevOps Engineer at Kasisto (New York, NY)
Desired Skills and Experience
- Manage client expectations
- Advise on best practices to optimize & scale client support
- Triage issues by conducting detailed root cause analysis
- Track issue resolution status and participate in internal standup meetings
- Develop and execute tests for issues triaged and remediated
- Work with internal staff to deliver software to production
- Enhance and develop infrastructure / configuration management for environment deployment and security maintenance to support software delivery
- You should have the ability to work independently within a small, creative, deadline-driven environment. This is an excellent opportunity for someone looking to grow professionally and have a major impact within a fast-moving tech startup.
- Excellent Communications Skills
- Bachelor’s or Master’s Degree in Computer Science or related field
- Experience working with Atlassian Service Desk, Zendesk, JIRA or other issue management solutions
- 3+ years of Systems Administration / DevOps
- Programming languages such as Java or Python
- Demonstrate DevOps methodologies (CI / CD)
Scripting Languages (Bash, Python, Ruby)
- Scripting Languages (Bash, Python, Ruby)
- Configuration Management (Puppet, Chef, & Ansible)
- Experience building automated functional tests
- Experience in a 24 x 7 SaaS production environment preferred
- In-depth experience with AWS
- Experience with Kubernetes
- Experience Performance tuning applications
- Experience or interest in AI, NLP, or Machine Learning