Desired Skills and Experience

  • Provide L3 engineering operations support for TD’s private and public cloud services.
  • Define and report Key Performance Indicators to monitor service and platform health
  • Define and report Customer facing service metrics and create both operations and customer facing dashboards.
  • Implement and oversee monitoring and backup guidelines for TD private cloud services.
  • Assist operations in the conduct of system outage analysis to prevent the reoccurrence of incidents.
  • Root cause analysis of existing environmental problems and implementation of long term fixes
  • Constant improvement of all services and processes
  • Other tasks as required
  • Incident management and troubleshooting
  • Public Cloud expertise (Azure, AWS)
  • Private Cloud expertise (Openstack, VMWare)
  • Cloud backup strategies and systems (Object storage, CommVault, etc)
  • Cloud Monitoring tools and systems (Sensu, Splunk, etc)
  • Understanding of Infrastructure Automation (SaltStack, Chef, Puppet, Ansible or equivalent)
  • Significant experience with build and release engineering tooling (Jenkins, Nexus, Git, Maven)
  • Python language and building applications with it
  • Advanced understanding of complex Linux environments and applications (RedHat,Ubuntu, etc)
  • Strong understanding of Windows administration and tooling in an enterprise environment
  • Education or equivalent experience with agile software development methodologies is an asset as is formal software development education or system administration background
  • Our IT professionals make a difference every day – and it’s experienced by millions. (We develop systems and rely on Scala, Java, C++, python, JavaScript, and .net – to name a few).
  • Have you heard of our popular budgeting app MySpend? It helps customers track their monthly spending in real-time (we partnered withMoven, a U.S. startup that built the technology behind the app).
  • Our Innovation Centre and accelerator in Waterloo, ON is renowned and dedicated to improving customer experiences by incubating them into proof of concept. How cool is that? We’re constantly exploring emerging technologies with a simple objective – to help our customers live simpler and easier lives!
  • From bringing innovative new technologies to our customers to re-imagining the way we work day-to-day, we give our IT professionals the opportunity to think up creative solutions for a number of unique challenges.

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