DevOps Engineer at Metamako (Sydney, Australia)

Desired Skills and Experience

• Ownership and management of allocated incidents, ensuring these incidents and requests are satisfied within the SLA targets;
• Ability to understand and work with existing systems and code base that have been developed or extended for in-house purposes;
• Monitor and identify service delivery bottlenecks and problem areas, and provide recommendations and solutions to improve service response, availability and reliability;
• Provide technical mentoring and skills transfer to team members and assist with in-house technology training when required;
• Preparing and maintaining appropriate documentation for use by an end user, other Metamako IT staff and external parties (i.e. customers, vendors, service providers, etc.) as required;
• When required, assist with and contribute to front-line face-to-face support activities;
• Work and collaborate with Metamako’s engineering team to optimise development and deployment workflow.

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