Desired Skills and Experience

  • Curiosity - we are all passionate about the possibilities enabled by having access to your own genome
  • Responsibility - we have an obligation to people and our partners to operate with highly credible research guided by well-respected advisors, with clear and effective communication about our products
  • Agility - flexibility and a desire to be nimble, smart, and effective are important to the Helix culture
  • Experience - we’re building a team with amazing track records of achievement in a multidisciplinary environment
  • Manage local IT network, Linux and VMWare systems and any processes related to these systems including day-to-day operations, problem resolution, upgrades and maintenance for all of the physical and virtual servers, networking and storage devices.
  • Provide guidance on network/firewall changes
  • Work with 3rd party providers to configure and manage UNIX and Windows servers
  • Provide basic networking support including cable patching
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and problem resolution for local user group
  • Respond as needed to after-hours incidents as required in a 24x7 production environment
  • Responsibilities include but not limited to Application upgrades, network management, virtual server deployments, server upgrades, NAS management, system updates, Linux and Mac troubleshooting. Skills required: Linux (Ubuntu), VMWare, Apple, EMC, Cisco, DNS, Networking
  • Be the expert on end-to-end data flows, systems stability, and operational stability of our lab systems
  • Proactively identify and implement enhancements and optimizations of our systems onboarding processes ensuring efficient systems implementation
  • Design and implement an end to end lab system monitoring environment
  • A passion for improving people’s lives through access to better information about their DNA
  • 6+ years experience in information systems administration including Linux, VMWARE, Windows, EMC, Palo Alto Networks, and Cisco
  • Very familiar with networking protocols, firewall rules, certifications such as ACE, PCNSE, CCNA
  • Very experienced managing production systems
  • Demonstrated proficiency in bash, Python, or Perl
  • Excellent communication skills to document and explain change management and system design
  • BS+ in Computer Science or equivalent experience required

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