Desired Skills and Experience

  • Working on projects to improve our infrastructure. This could include:
  • Establishing new procedures (e.g. deploying new workstations).
  • Improving reliability of our network (e.g. configuring fail-over switches).
  • Improving high-availability of selected applications (e.g. SQL and Exchange clustering).
  • Brain storming new disaster scenarios and testing procedures.
  • Creating scripts (with PowerShell) to automate tasks.
  • Providing support to end users and (if required) our customers.
  • Writing and updating department documentation.
  • Provisioning equipment (workstations, servers, etc).
  • Auditing the infrastructure to make sure conventions and best practices are followed.
  • We are a Microsoft shop. We utilize Exchange and MS SQL servers on premise.
  • We’ve built our own “mini cloud” with VMware and IBM blades.
  • We have 100+ hosts and 200+ mobile devices.
  • We operate over 3 facilities (all within 15 km of each other) in Mississauga. We’re hungry to grow nationally so we may see facilities in Montreal, Calgary and possibly United States.
  • Ensure all data and applications (where required) are backed up.
  • Develop, update, improve and verify disaster recovery scenarios and procedures.
  • Ensuring high-availability of the IT infrastructure, application services, etc. Includes making improvements to achieve high-availability.
  • Providing support (and training, when required) to end users and customers (when required).
  • Reducing the risk of security breaches by introducing and following security best-practices (e.g. applying updates to hosts, utilizing ACL, reducing attack vectors, etc).
  • Responding to infrastructure interruptions and providing end user support outside regular working hours. (On Call - Schedule driven).
  • Maintaining inventory of all company devices and application licenses.
  • Maintaining documentation of the infrastructure, disaster recovery plans, procedures and other elements of the department.
  • Provision equipment and changes to the infrastructure including workstations, servers, network equipment, applications, etc.
  • Any other reasonable activity required by management/leadership.
  • Strong in managing a Windows IT environment with 300+ devices.
  • Strong in PowerShell, extensive experience automating with PowerShell.
  • Experience managing Exchange.
  • Experience managing MS SQL Server.
  • Experience writing and managing documentation.
  • Must be detail orientated and thorough - cannot be sloppy.
  • Must be well organized.
  • Competent writing skills.
  • Must work on site - remote is not available.
  • Experience in clustering (SQL, Exchange, etc).
  • Experience working in a VMware environment.
  • Experience with Cisco networking equipment.
  • Experience with IBM blades and SAN equipment.
  • Experience with PDQ Inventory and PDQ Deploy.
  • Experience with EDI and/or Microsoft BizTalk.
  • A university or college degree in a computer related program.
  • Good understanding of IT security best practices.
  • Good understanding of IT best practices.
  • Good understanding of networking concepts.
  • Certifications in various technical/project management skills (Microsoft, Cisco, PMP, VMware, etc).
  • Good understanding of Six Sigma.
  • Walking distance from GO train station
  • QEW Highway - Our office is approx 5 min drive from both Winston Churchill & QEW (coming from the west) and Erin Mills Parkway & QEW (coming from the east)
  • Plaza with many restaurants and other shops (Metro, Shopper’s Drug Mart, Meridian Credit Union, Bank of Montreal, TD Bank, and more)

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