Desired Skills and Experience

  • Collaborate with IT and Development staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
  • Work with OverDrive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
  • Design and deploy new applications and enhancements to existing applications, software, and operating systems.
  • Conduct research on software and systems products to justify recommendations and to support purchasing efforts.
  • Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
  • Create and maintain detailed documentation as it relates to OverDrive system configurations.
  • Coordinate and perform in-depth tests of OverDrive systems for new and existing systems.
  • Provide 2nd and 3rd level support as required.
  • Bachelor degree in Computer Science, or related field, or equivalent experience.
  • 3+ years of experience with network / systems operations and support of relevant hardware and software, or 2+ years of experience at OverDrive
  • Strong leadership skills.
  • Solid knowledge of industry standard practices and technical best practices.
  • Advanced understanding of the application and the use of LAN, WAN, TCP / IP, DNS, DHCP, Active Directory, and other network topologies and technology infrastructures.
  • Able to take ownership of Servers, Systems, and Portals.
  • Experience with scripting languages, such as PowerShell and C#
  • Experience with Virtualization technologies, including VMware, Microsoft Azure and AWS.
  • The software, that we create here, is being used by millions of people around the world - your neighbors are using it, your kid’s friends are using it, and most likely someone in your family is using it.
  • Our campus has amenities like – walking trails, gymnasium, workout center, a one hole par three, Agile rooms, and much more.
  • You get the chance to work with some of the best people in the region as we support new technology, collaboration, and a great work environment.
  • Fun company events throughout the year – St. Patrick’s Day Party, Halloween Party, Family Picnics, Bowling Party, Summer Socials, and on and on.

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