Desired Skills and Experience
- Assist clients with whitelisting so phishing simulation emails can be seamlessly delivered through various mail filtering tools, including Mimecast, Proofpoint, and others
- Assist clients install PhishLabs software, Microsoft add-ins, in complex mixed client environments
- Work with third-parties to ensure PhishLabs mail servers and domains used for simulations are not black-listed
- Assist in creating client-facing technical documentation
- Assist clients in trouble shooting when issues arise with phishing program tools and deliverables
- Manage in the creation and communication of release notes
- Assist in quality assurance and testing efforts
- Microsoft Certified Engineer (MCSE and/or MCSA)
- Google Chrome Extensions
- Chrome Marketplace
- Experience using Web debugging tools: Fiddler, HTTP Watch, Chrome Developer Tools etc.
- Plugin expert / ability to debug MSI files
- Active Directory / Azure
- Exchange / Office365
- System Center Configuration Manager (SCCM) / Intune
- Windows Server
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