Desired Skills and Experience
- Working out solutions tailored to individual customers: looking at their needs, their systems and data to work out how Taxi can provide them with the best workflow.
- Working with Taxi Syntax - the language used in email templates which makes emails editable in Taxi. Helping email designers and writing documentation and guidance
- Working with advanced features of email platforms, including writing scripts in popular ESP scripting languages.
- Working with our contacts at email platforms to stay up to date on technology and make sure their new features are supported by Taxi.
- Leading our support team and developing documentation and processes
- Owning internal and customer facing documentation
- Experience of working with email HTML
- Experience of using advanced ESP features
- At least 3 years experience of working to deliver email campaigns, including debugging/troubleshooting
- Experience of multiple email sending platforms
- Work experience at either an agency, an email platform or in a large and busy email department sending complex campaigns
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