Desired Skills and Experience
- Support and IT Operational management of our trading platforms
- Change/Incident/Problem management of Epoch’s trading applications
- The design, testing, and implementation of automated processes to improve the deployment, monitoring and operation of trading systems
- Specification and evaluation of new hardware platforms for trading desks
- Technical troubleshooting and problem diagnosis
- Act as the point of contact for all IT related technical issues reported. Problem escalation to external vendors, service providers or internal teams as required. Ownership of technical problems until final resolution
- Effective communication of scheduled maintenance activities and unexpected outages.
- Documentation
- Detailed understanding of modern x64 based server hardware and the Linux operating system that runs on it
- Experience with DevOps tooling: containers, automation, monitoring tools etc.
- Experience working with agile development teams
- Advanced Linux skills
- Programming skills (linux shell script and Python preferred)
- Network troubleshooting. Understand TCP, UDP, basic DNS, DHCP and other internet protocols
- Demonstrable experience in effective time management whilst handling multiple projects
- Excellent communication and problem solving skills
- Attention to detail
- Ability to work effectively as a senior member of a globally distributed support team
- Adaptability
- BSc degree in any engineering discipline
- 5+ years of experience in a similar role, ideally in a financial sector
- Experience with 3rd party vendor trading applications: TT, CQG, RTS, ORC, OT
- SQL
- Experience with remote access technologies, VPN, IPSec, two-factor authentication
- Experience with market data providers: Reuters or Bloomberg
- Experience with gdb, capable of interpreting a stack trace
- Expertise in storage options
- Experience operating systems in AWS or other cloud platforms
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