Remote Java Engineer - Support (US Only) at Hazelcast () (allows remote)

Desired Skills and Experience

Become an expert on our products
Work directly with customers and the community to diagnose development & operational issues
Research, identify, reproduce and document bugs
Think outside your role to improve our company and products
Write blog posts, speak at user groups/conferences, help with benchmarks, and other project work
Have experience with Java. Specifically:
Java core, multithreading/concurrency, and network programming
Be able to troubleshoot and tune for performance (e.g. TCP/IP, Multicast, JVM Garbage Collection)
Enjoy helping people
Handle stressful situations with grace
Communicate complex ideas with simplicity and clarity
Excellent written and oral communication skills
Distributed systems and scalability
Network protocols
How NoSQL systems work
Troubleshooting in general and specifically JVM tooling (profilers, etc.)
Experience with Hazelcast
Experience with cloud deployment (Amazon, Azure, Google, etc)
Experience in Windows and/or *NIX system administration
Experience with large production deployments
Experience with VM and containerization technologies
Experience with distributed caching, scalability and high availability systems
Involvement with other Open Source projects
Experience with data-storage (SQL, NoSQL, Graph, “big-data”)