Desired Skills and Experience
- Manage the Systems group, including recruiting, training, mentoring, monitoring, and setting priorities of a global team of Systems Administrators of varying skills and experience
- Balance priorities across daily helpdesk support for our internal user community and larger IT infrastructure efforts
- Work with Operations and Executive Leadership to implement key security and technology-related initiatives, providing recommendations and industry best practices, and clearly communicating plans and deliverables
- Preserve assets by implementing disaster recovery and back-up procedures, and information security and control structures
- Drive and implement IT projects, providing oversight and sound decision-making on a diverse set of technologies and topics
- Establish and enforce corporate IT policies and procedures
- Regularly review Systems Administrators’ work to ensure quality and adherence to Company policies, IT standards, and industry best practices
- Contribute to systems and infrastructure efforts
- Forecast IT infrastructure needs and prepare annual budget
- Evening and weekend work, as needed
- Required to be available for 24x7 emergency IT support, as scheduled
- Bachelor’s Degree in Computer Science or a related field, or equivalent experience
- Minimum 5 years management experience
- Broad knowledge across hardware, operating system, software, and networking technologies, including physical, virtual, and cloud-based servers; Linux, Windows, and Macintosh; and routers, firewalls, VPN, TCP/IP, and switching
- Well-developed diagnostic and troubleshooting skills
- Strong initiative and drive to see projects through to completion
- Ability to work evenings and weekends as needed
- Ability to be flexible
- Strong attention to detail and organizational skills
- Good documentation skills
- Fluent in both written and spoken English
- Good people skills
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